Eleongrow Hotel Experience
Every experience the hotel sells — dinners, spa rituals, day passes, transfers — booked and paid in seconds, in ten languages.
- +81%
- annual spa revenue
- +36%
- annual F&B revenue
Season 2026 against 2025, at the same prices and the same occupancy.

Not a cent per booking, however many the hotel sells.
Every guest and every booking builds the hotel's own loyalty database: the guests stay the hotel's, not the platform's.
Every experience the hotel sells, bookable in seconds.
Every evening as a card
Every evening the hotel sells as a card: photo, price, duration, nights available, and one button to reserve. Each experience carries its own gallery and film, so a guest sees the evening before paying for it.

A waiting list that writes to guests
Sold-out days are struck through, not hidden, with a jump to the next available date. When an experience is full, guests join a waitlist and hear the moment a place opens.

The spa, priced per person
Rituals and treatments priced per person, with capacity that follows the therapists on shift. A guest who already booked can upgrade by paying only the difference.

Restaurant tables, with deposits for groups
Table reservations with occasion, seating preference and dietary notes, and a deposit for group dining with a clear hold policy.

A concierge in the guest's language
Plan Your Perfect Night starts from the occasion and ends on something bookable. The concierge answers in whatever language the guest writes in, at any hour, and never invents a price or a policy.

By the numbers
- annual spa revenue
- +81%
- Season 2026 against 2025, at the same prices and the same occupancy.
- annual F&B revenue
- +36%
- Season 2026 against 2025, at the same prices and the same occupancy.
- guests registered in six months
- 1,000+
- The experiences and spa now sell direct.
- direct bookings in six months
- 2,800+
- Booked and paid on the hotel's own site, with no marketplace commission.
Questions
Is there a fee per booking?
No. Not a cent per booking, however many the hotel sells, and no commission to a marketplace.
What can guests book?
Private dinners, restaurant tables, spa rituals, day passes, sunbeds and transfers, all discoverable, bookable and payable in one flow.
In how many languages?
Ten, in the interface and the content. Each language is its own site that search engines can crawl.
Does it recognise our in-house guests?
Yes. In-house guests are recognised through the hotel's PMS, which unlocks resident-only experiences with no codes and no queue at the desk.
How are payments handled?
On Viva's hosted checkout: card data never touches our servers, and prices and totals are recomputed from the database on every request.
What can a guest change on their own?
Reschedule, cancel with an automatic refund, upgrade or add a transfer, all self-service. The ticket lands in Apple or Google Wallet.
Want guests to book every evening, table and treatment on your own site?
We reply within one working day.